Hospice Northwest office is closed to the public due to COVID-19 but services are still being offered.
Our staff members are doing everything we can to continue to support our community. Although our office is physically closed, our staff and volunteers are still available to help anyone who may be grieving and those who are supporting the ill and the dying.
Hospice Northwest has moved all of our bereavement support groups online through Zoom teleconferencing. Volunteer support group meetings and in-person volunteer training sessions have also moved to Zoom. Our volunteers are currently receiving training in proper use of personal protection equipment and safe distancing protocols so that they can start visiting face-to-face with their clients. For those clients that aren't able to visited in person, support continues by phone whenever possible.
Hospice Northwest will continue to monitor the situation. We will use information available from Thunder Bay District Health Unit, Hospice Palliative Care Ontario, the Ministry of Health, the Public Health Agency of Canada, and the World Health Organization to guide decisions. Currently, Hospice Northwest staff are available by phone and email during normal office hours, 9 am to 4:30 pm.
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